TECHNICAL SUPPORT
Purcell Systems' technical support is available 24/7/365 to help resolve product installation and maintenance problems quickly and effectively. Our team of technical and field support experts knows our electronic equipment enclosure products inside-out, in order to provide you immediate diagnosis and troubleshooting. Our mantra is Fanatical Service®: A call into our service center is handled with the utmost urgency to minimize the effect on telecommunications equipment and the respective network. In addition, Purcell Systems can provide in-field technical support and training for product installation and maintenance.
Services Available
Technical Support
North America
Phone: 509.720.5500
Email: tech-support@purcellsystems.com
International
Phone: +46 8 4664653
Email: per-olow.bjerkensjo@purcellsystems.com
-
Immediate problem diagnosis and troubleshooting
-
Custom reporting for field issues
-
Product installation and maintenance training